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Customer Service
At FLEXZON, customer satisfaction is our top priority. Our customer service team is always ready to assist you with your inquiries, orders, and after-sales support.
Customer Support Availability
Our customer service team is available during the following hours:
- Saturday to Thursday: 10:00 AM – 8:00 PM
- Friday: Limited support (Online messages only)
- Response time: Within 24 hours
How to Contact Us
You can contact FLEXZON Customer Service through:
Please provide the following details when contacting support:
- Order Number
- Name
- Phone Number
- Issue details (with photos if necessary)
Order Support
Our team can assist you with:
- Order placement assistance
- Order confirmation
- Order tracking support
- Delivery updates
- Order cancellation requests (before shipment)
After-Sales Support
We provide support for:
- Size exchange requests
- Return and refund requests
- Product-related concerns
- Complaint handling
Customer Commitment
At FLEXZON, we are committed to:
- Providing quick response and helpful service
- Ensuring product quality and customer satisfaction
- Resolving customer issues fairly and efficiently